Overview

Our refund and returns policy lasts 14d days. If 14 days have passed since your purchase, we can’t offer you a full refund.

To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.

Refunds

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then, contact your credit card company; it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@hometimberfurniture.com

Need help?

Contact us at info@hometimberfurniture.com for questions related to refunds and returns.